Scaling a High Growth DTC Brand
We partnered with Ringo to find the right people, letting the founder focus on scaling a 66% YoY growth business.
About the company
Ringo is a direct-to-consumer consumer products company behind an innovative hydration accessory — a reusable water bottle with a built-in MagSafe® phone mount. Sold through its own e-commerce platform and retail partnerships, Ringo lets users watch videos, take selfies, make video calls, and stay hydrated wherever they are.
With a distinctive product and fast-growing community, Ringo was scaling rapidly — and needed the right team to match.
Client
Industry
Location
Roles Filled
Website
The challenge
- Ringo's growth rate created mounting operational complexity that a lean founding team could no longer absorb - without the right people in place, scaling would stall.
- The founder was carrying too many functions simultaneously, limiting his ability to focus on the high-leverage activities that would define the company's next chapter.
- Critical business functions - customer experience, financial operations, and brand growth - each needed dedicated ownership from professionals with direct DTC and e-commerce fluency.
- The hires needed to be additive from day one, not just capable - experienced enough to take ownership, identify opportunities, and elevate the business beyond their defined role.
The gap to fill
Rapid growth outpacing internal capacity
Founder bandwidth limiting strategic focus
Business functions lacking dedicated ownership
Scaling quality and operations in parallel
The solution
We worked with the founder to understand the business, identify gaps, and find strategic hires with domain depth and DTC experience to elevate quality, add operational rigor, and grow the business.
Worked directly with the founder to diagnose operational bottlenecks and define the talent strategy needed to scale
Brought in a specialist who elevated the client experience and generated product insights that fed directly into innovation
Embedded an e-commerce and CPG finance expert who introduced structure, visibility, and data-driven decision-making to the business
Brought on a marketing leader with direct category experience who drove brand presence, engagement, & revenue through targeted execution
Enabled the founder to redirect focus toward scaling the business, expanding partnerships, and long-term strategy
Functions staffed
Customer experience
E-commerce Finance
Brand Marketing
Digital Strategy
Financial Operations
Content and Campaigns
CPG Expertise
Consumer Products
Highlights and impact
A dedicated team staffed across customer experience, financial operations, and brand marketing
Customer insights surfaced through the support function translated into product improvements and innovation
Robust financial infrastructure enabled confident, data-driven strategic decisions
Brand market presence strengthened through targeted campaigns and optimized digital strategies
Founder freed to focus on scaling the business, expanding retail partnerships, and long-term growth
Business positioned to sustain and build on its 66% year-over-year growth trajectory
See what we’ve built together
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