Privacy policy

Privacy Policy

At Motum we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect information when you visit our website or engage with our professional services. By accessing our website, you agree to the practices described in this policy.

Information We Collect

We collect only the minimum information necessary to deliver our services and communicate with prospective and current clients. This includes:

Contact Information

Full name
Business email address

This information is collected when you fill out a contact form, request a consultation, subscribe to updates, or correspond with us directly via email.

We do not collect sensitive personal data, payment information, government identification numbers, or any data from minors. We do not use tracking pixels, behavioral profiling tools, or third-party advertising networks.

How We Use Your Information

Information you provide to us is used solely for legitimate business purposes, including:

Responding to inquiries and consultation requests
Communicating about our services, proposals, or ongoing engagements
Sending relevant updates, case studies, or announcements (where you have opted in)
Improving our website and service offerings based on general feedback

We will never sell, rent, or trade your contact information to third parties for marketing purposes.

Legal Basis for Processing

As a B2B professional services agency, our lawful basis for processing your contact information is one or more of the following:

Legitimate interests — to respond to business inquiries and maintain client relationships
Contractual necessity — to fulfill obligations under a services agreement
Consent — where you have explicitly opted in to receive communications from us

You may withdraw consent at any time by contacting us at the email address listed in Section 8.

Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following limited circumstances:

Service providers: We may share information with trusted vendors who assist in operating our website or business (e.g., email platforms, CRM tools), under strict confidentiality agreements.
Legal obligations: We may disclose information if required to do so by applicable law, court order, or government authority.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, with prior notice provided where feasible.

Data Retention

We retain your contact information only for as long as is necessary to fulfill the purposes described in this policy, or as required by applicable law. In practice, this means:

Inquiries that do not result in an engagement are retained for up to 12 months.
Client contact information is retained for the duration of the engagement and up to 3 years thereafter for record-keeping and regulatory purposes.

You may request deletion of your information at any time (see Section 7).

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. These include secure data storage, limited access controls, and encrypted communications where applicable.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access — Request a copy of the information we hold about you.
Correction — Request that inaccurate or incomplete data be updated.
Deletion — Request that your information be deleted from our records.
Objection — Object to the processing of your data for certain purposes.
Portability — Request that your data be provided in a structured, machine-readable format.

To exercise any of these rights, please contact us using the details in Section 8. We will respond within 30 days.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve performance and user experience. We use only essential and analytical cookies — we do not use advertising or tracking cookies.

You can control or disable cookies through your browser settings. Disabling cookies may affect some functionality of the website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the "Last Updated" date at the top of this document. We encourage you to review this page periodically.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your information, please contact us at:

Emil: info@motum.io

Website: motum.io

We are committed to addressing your concerns promptly and transparently.

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